Have you lost files from Google Drive?  You’re not the only one: Google is facing this serious problem
November 29, 2023

Have you lost files from Google Drive? You’re not the only one: Google is facing this serious problem

A week ago, user Yeonjoong reported Google Drive support page That all his files hosted on this cloud storage service from May 2023 to date have suddenly disappeared. The user explains: “His Google Drive files suddenly disappeared.

What’s worse is that Google Drive doesn’t show any changes (only tasks performed before the May appearance), so it can’t be a hack. Furthermore, this is not an isolated case. Reports from other users have been attached to clarify that this is an issue on Google’s part, all indicating that their files stored after May 2023 have suddenly disappeared.

To clarify, both Yeonjoong and other affected users have commented that they haven’t deleted anything manually and that their files aren’t even showing up in the Recycle Bin so they can be restored. They also don’t share or sync your Google Drive with any other drive. Everything seems to suggest that this is a bug and an unusual and rather serious problem on the part of Google Drive.

Yeonjoong tried to contact Google’s support team from South Korea, but to no avail. However, another user with the same issue says that Google’s support team told him that they are “continuously monitoring this case” and that it is not an isolated issue.

It appears that the Google engineering team responsible for Google Drive is trying to find out what happened and recover the lost data. They also told him they were “waiting for the root cause analysis to find out how to fix it.” Google Support also asked the user not to make any changes to the root folder.

So, if your Google Drive files are also deleted suddenly, the only thing you can do is wait for the solution from Google. In the meantime, do absolutely nothing on Google Drive.

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